Shifted the team from project work to a product approach
We introduced a clear intake process, prioritization, and a repeatable release cadence. This helped us ship improvements as a roadmap, not one-off projects
Rostelecom Video Surveillance Platform (B2B / B2G / B2O)
A multi-module video monitoring system used
by organizations across Russia, with a multi-million
user base
My role
Head of Design / Design Team Lead (80% leadership, 20% hands-on) I owned design direction and delivery across multiple modules: team setup, stakeholder management, product design process, and key interface decisions. I also designed critical flows and reviewed final UI/UX before release
The challenge
The platform was growing fast, but the design
and delivery model didn't scale:
- Work was organized as separate projects, which slowed releases and created inconsistent UX across modules
- There was no design system, so UI patterns drifted and engineers rebuilt the same components again and again
- Stakeholders had different goals (security, operations, analytics, regional teams), and approvals were heavy
What I did
Built a design system to scale UX across many subsystems
We created shared components, patterns, and templates for dashboards, event lists, filters, and media views. This became the foundation for consistent UI across modules
Set up stakeholder expectation management (to speed up approvals)
I introduced a lightweight alignment routine: early concept check-ins, decision logs, 'definition of done' for design, and structured reviews with the right stakeholders at the right time
Added targeted research despite constraints
We ran quick interviews and workflow reviews with system operators and admins (focus: reporting, event review, exporting evidence, and handling violations). Insights were turned into UI changes in dashboards, events, and archive flows
Key releases
Core monitoring
experience
- Camera overview and grouping for daily operations
- Archive and clips management with filters and bulk download
Face Recognition module
(COVID period)
- A dedicated area for face recognition workflows and event tracking
- Supported large distributed organizations (public transport, nationwide operations) to monitor compliance and generate statistics
Organization analytics
dashboards
- РСС dashboard for organizational analytics and event stats
- ЖКХ (Housing and territory services) monitoring: dashboard + events feed for operational control
